Second Half 2003 http://www.lexcel.com    800-931-0777 Volume 1 • Issue 2
In this Issue
  1. Newsflash
  • Lexcel TestSystem® — Concord’s Test System of Choice for STAR Nationwide!
  • Lexcel Opens an International Office:
Lexcel Appoints Trevor Jenkins General Manager Europe Middle East and Africa (EMEA)
  • Lexcel Enhanced Support Program:
Up to Eleven Hours of Support Daily!
Featured Products
  2. Lexcel TestSystem® ATM
  3. Lexcel TestSystem® Network
Lexcel Tested - Transaction Assured

Lexcel eWire is an informative source for keeping you aware of the continuous technology advancements in our testing products, upcoming training sessions, and testing tips. Lexcel is the pioneer and premier provider of financial transaction testing systems throughout the world. Financial institutions and transaction service providers rely upon Lexcel TestSystems® and our proven testing methodologies to continually expand existing functionality and evolving technologies.

Lexcel has entered into an agreement with Concord to enhance its existing, longstanding relationship with STAR. This new agreement makes the Lexcel TestSystem® the only authorized test system directly deployed by STAR to its members.

Click Here to view the PDF. You may sign-up your organization for the STAR Test System or have a representative contact you with more information.
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Lexcel Solutions, Inc. is pleased to announce that we have appointed Trevor Jenkins as our General Manager Europe Middle East and Africa and a distinguished member of our Lexcel executive team. Full details are contained in a NewsFlash on the Lexcel Website.

You may well know Trevor from his years at LINK Interchange Network.

Trevor can be contacted at his office +44 (0) 1943 851000 on his mobile +44 (0) 7817 291060 or his email trevorj@lxl.com.
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Time Zone Coverage
9:00 a.m. - 8:00 p.m. EST
8:00 a.m. - 7:00 p.m. CST
7:00 a.m. - 6:00 p.m. MST
6:00 a.m. - 5:00 p.m. PST

Did you know that Lexcel’s Client Services group provides support from 8:00am Central Standard Time to 5:00pm Mountain Standard Time. That means that a Lexcel customer in the Eastern Time Zone has access to Lexcel support from 9:00am EST to 8:00pm EST — that is 11 hours of support!

At Lexcel we know that when our customers need support they need it FAST! To meet our geographically distributed client base Lexcel is making all our clients aware of our Enhanced Support Program, as part of your current Software Maintenance.

Contact your Client Services Representative for more information at support@lxl.com or call 1-800-931-0777.
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For More Information Please Visit Our Website at http://www.lexcel.com or Call Lexcel at 800-931-0777.

Featured Product: Lexcel TestSystem® ATM   2

Operations Manager for new Lexcel client Intercept, Jamey Boone, coordinated the successful installation with Lexcel for Lexcel TestSystems® (Diebold, NCR & Fujitsu) as well as the Lexcel TestSystem® PULSE ISO and Visa DPS.

Lexcel Account Executive, Pete Goebel noted, "great folks over there, easy to work with and interact with, and hard workers. We spent a few days with the technical and QA staff installing/ configuring the systems and training the users. Everyone was pleased with the results."

To keep up with rapidly evolving ATM technologies, the Lexcel TestSystem® ATM feature set is under constant evaluation to ensure that our customers get the maximum testing benefit from our products. As a result, new features and enhancements are regularly reviewed and implemented based on our customers’ current and upcoming testing requirements.

The following list is a select few of the Lexcel TestSystem® ATM Enhancements:

  • Added ICC Smart Card Support
  • Added the capability to save Hardware Configuration settings
  • Added the capability to display a detailed view of a transaction request or reply by double-clicking on the message in the event information window
  • Enhanced graphics display support for numerous image file types
  • Added MPEG video support to NCR and Diebold
  • Added HTML Log Capture of a testing session (screen flow, screen images, state flow)
  • Added Triple DES Support with key entry Wizard
  • Added custom ATM Fault Escrow (NCR)

For a more detailed PDF document of our enhancements, please contact your Lexcel Client Services Representative or call Lexcel at 800-931-0777.

Jack Fabiszak, Cecile Richard, Dan Chesney and Paul Collen of COCC are the newest Lexcel TestSystem® ATM NCR and Diebold users. Both the customer service and development groups are taking advantage of their desktop testing tools to validate their customized load files.
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Featured Product: Lexcel TestSystem® Network   3
March 2003 in Toronto was superb when Lexcel trained Vu Nguyen, Alex Lopes and other members of the development and the business groups. With CIBC's teamwork, Lexcel was able to train twelve users on all of the installed Lexcel TestSystems® - HISO, Visa SMS/ Base I, NCR ATM, NCR Transaction Generator, Lexcel GoActive™ LoadStudio.

EFT simulation through the Lexcel TestSystem® Network is the backbone of Lexcel's testing products, providing the most comprehensive and thorough testing applications available. Since 1985 processors, networks, associations and gateway switch applications have used the Lexcel TestSystem to generate scripted requests using an actual test card-base and receive real-time responses to test transactions and data elements. The protocol (SNA, X.25, Bisync, TCP/IP) connection of the Lexcel TestSystem® Payment Network can run any protocol without the use of protocol converters, and also supports over fifty Message formats.

Recent Enhancements

  • Chip Request and Authorization Cryptogram Building and Processing
  • New User Interfaces for Chip Sub-field Building
  • Triple DES Message Encryption
  • Expanded Transaction Sets - Internet, Bill Payment, Inter-Bank Transfers
  • Bitmap Evaluation Utility

Visit Lexcel's site for more information.

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